Shipping Information

1, Delivery Information - Physical Stock (UK)

Delivery is important

As a web store, we understand that how our customers receive their products is very important – it’s a key part of the buying experience.

Fast delivery

Once you have placed your order online, we know you want it delivered fast. That’s why we will despatch orders placed up to 4pm for next day delivery. Combined with our online network decisions, we get your order out faster.

We aim to meet the following delivery targets.

* Monday to Friday - orders placed prior to 4pm delivered next day

* Saturday - orders placed prior to midday delivered Monday

2, Delivery Information - Physical Stock (International)

Ships in 7-21 days: This normally means that we will be sending via Airmail from within our store chain and will therefore take a little longer to reach you. Please note: In the event that we are unable to obtain further supplies of the item/s we will contact you within 21 days to advise you of the situation.

International customers please be aware that we will be unable to refund any postage and packing costs incurred in returning a product to us under our 28 Day Returns policy.


3, Delivery Information - MP3 Store

You will have to download your files using links that will be emailed to you at the email address you provide. In order to assure your download links are delivered to you promptly make sure all the information that you enter into the payment area is correct, and your email software does not block mail from the internet. Some email software will place our email into a spam folder instead of your in-box. We are NOT responsible for this, so please be sure to set your email software to accept mail from us.

Unlike our competitors, we no NOT provide time limits to receive our MP3 Links.

For any assistance in your MP3 Store order, contact KONTEMPT@INBOX.COM

4, Refunds Policy:

Returning a purchase by post:

In the unlikely circumstance that you would wish to return your purchase, the address for returns can be obtained by contacting KONTEMPT@INBOX.COM

In this event, there will be a returns surcharge taken from your return amount to cover our costs of the original postage and packaging.

5, Where do we deliver

United Kingdom

United Kingdom, Falkland Islands (Malvinas)

European

Andorra, Austria, Belarus, Belgium, Bosnia and Herzegovina, Croatia (Hrvatska), Cyprus, Czech Republic, Denmark, Estonia, Faroe Islands, Finland, France, Germany, Gibraltar, Greece, Greenland, Holy See (Vatican City State), Hungary, Iceland, Ireland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Monaco, Netherlands, Norway, Poland, Portugal, San Marino, Slovakia, Slovenia, Spain, Sweden, Switzerland

Australasia

Australia, French Polynesia, French Southern Territories, Japan, Democratic People's Republic Of Korea, New Zealand (Aotearoa), Papua New Guinea, Taiwan - Province Of China


USA & Rest of the World

Algeria, Antigua and Barbuda, Argentina, Aruba, Azerbaijan, Bahamas, Barbados, Bermuda, Bolivia, Brazil, Brunei Darussalam, Canada, Cayman Islands, Dominica, Dominican Republic, Egypt, El Salvador, Equatorial Guinea, French Guiana, Georgia, Grenada, Guatemala, Guinea, Guinea-Bissau, Guyana, Honduras, Hong Kong, India, Israel, Jamaica, Jordan, Kuwait, Lao People's Democratic Republic, Madagascar, Mexico, Moldova, Netherlands Antilles, Nicaragua, Oman, Pakistan, Panama, Paraguay, Qatar, Russian Federation, Saint Kitts and Nevis, Saint Lucia, Saint Vincent and the Grenadines, Senegal, Singapore, St. Helena, St. Pierre and Miquelon, Trinidad and Tobago, Turks and Caicos Islands, Ukraine, United Arab Emirates, United States, Uruguay, US Minor Outlying Islands, Virgin Islands (British), Virgin Islands (U.S.), Yemen

6, Technical Questions

How do I report a broken link?

If you find a broken link in your MP3 Order, please send an e-mail to KONTEMPT@INBOX.COM and specify Which product link you received this error.

Still have a question? contact KONTEMPT@INBOX.COM